Press
Here you will find the latest information on developments within the company, on new customers and on exciting projects ClientSolutions is involved in at the moment.
Rekrutierungstudie 2012
Contact us for translations in your language.Ab sofort können sich Unternehmen wieder für die Call Center Agenten Rekrutierungsstudie anmelden, die die ClientSolutions GmbH alljährlich in Zusammenarbeit mit dem Call Center Verband Deutschland e.V. als Online Befragung durchführt.
 PM_Studie_CCV_2012_v1.0.pdf | [ ] | 36 Kb |
Musical chairs in the call centre industry
Expert interview on site selection
The call centre association Call Center Verband Deutschland talked to Uwe Selbmann, Managing Partner of ClientSolutions, about current and future factors influencing the choice of location for call centres.
Read the interview on XING (Part 1, Part 2) and on the CCV website (Part 1 und Part 2)
Successful call centre recruitment through employer branding
Press release by ClientSolutions GmbH.
How is it possible to achieve a high recruitment rate of call centre agents and ensure they remain with the company in the long term? A study by ClientSolutions GmbH revealed that the key to success lies in employer branding.
| ClientSolutions_PM_Studie_v1.0.pdf | [Pressemitteilung] | 166 Kb |
Sourcing trends
Interview on outsourcing in customer management
Listen to ClientSolutions CEO Uwe Selbmann in a TeleTalk interview. Learn more about our perspective on the situation in the industry today. What potential do the new communication channels in the field of social media have for outsourcing and what are their limitations?
You can watch the interview as a webcast.
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